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Privacy Policy

Last Updated: 02 August 2023


This Privacy Policy outlines how Malvern Bakehouse ("we," "our," or "us") collects, uses, shares, and protects personal information obtained from users ("you" or "your") of our website and services, in compliance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

1. Information We Collect

We may collect the following types of personal information:

Contact information (email address, phone number, address)
Billing information (credit card details, billing address)

2. How We Use Your Information

We use the collected information for the following purposes:

Processing and fulfilling your orders
Communicating with you regarding your orders and inquiries
Improving our products and services
Sending marketing and promotional materials (only with your explicit consent)

3. Legal Basis for Processing

We process your personal information on the following legal bases:

To fulfill our contractual obligations with you (e.g., processing orders)
With your consent for specific purposes (e.g., receiving marketing materials)
To comply with legal obligations (e.g., tax and accounting requirements)
For our legitimate interests, provided they do not override your rights and freedoms

4. Data Retention

We will retain your personal information for as long as necessary to provide our services and as required by UK laws and regulations.

5. Data Sharing and Transfers

We may share your personal information with trusted third-party service providers to facilitate our services (e.g., payment processors, shipping companies). We ensure that such providers also comply with data protection laws.

In certain circumstances, we may transfer your data to countries outside the European Economic Area (EEA). If this occurs, we will take appropriate measures to ensure your data's security and legality of the transfer.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal information.
Restriction: You can request that we limit the processing of your personal information.
Objection: You can object to the processing of your personal information for certain purposes.
Data Portability: You can request a copy of your personal information in a commonly used, machine-readable format.
To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Malvern Bakehouse Ltd
58 Moat Crescent
WR14 2PP Malvern

Terms of Service

By using our website and services, you agree to be bound by these Terms of Service.


1. Use of the Website

You may use our website for lawful purposes only. You must not use our website in any way that violates any applicable laws or regulations.

2. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Malvern Bakehouse and protected by copyright and other intellectual property laws.

You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.

3. Disclaimer

While we strive to provide accurate and up-to-date information on our website, we do not guarantee the accuracy, completeness, or reliability of any content.

We reserve the right to modify, update, or discontinue our website or services at any time without notice.

4. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services.

5. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites.

6. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.

By continuing to use our website after such modifications, you agree to be bound by the updated Terms of Service.

Please remember that this is a general template and should be tailored to your specific business practices and the requirements of UK data protection laws. For a more comprehensive and legally accurate Privacy Policy and Terms of Service, it is advised to seek legal counsel.

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